Q. Is WinSwim compatible with Microsoft Vista?
On occasion you may come across an application that, when you come
to launch it, refuses to launch or some features do not work due to
insufficient user permissions. For example, with WinSwim it will
launch but some of the buttons provide no action when pressed
without an error being displayed. When this happens it usually
indicates that Windows requires your permission to launch the
application. in this situation it is advisable to use the Run as
Administrator option. By using the Run as Administrator option you
can allow this application to run once without the need for full
administrator privileges.
- Locate the applications icon or short cut and Right click on
it
- From the Drop Down Menu select the Run As Administrator
option
- Now click the application icon or short cut and it should
run
- When the User Account Control (UAC) message appears enter
the appropriate credentials if you are logged on as a standard
user, and click the Submit button
- If you are the Administrator and UAC is not configured to
always require credentials, just Click the Continue button and
the application should start and all buttons will work.
Q. When sending using the critical error dialog, I get a sending error.
You should attempt a few steps to verify the problem. The first is to
make sure you are attached to the Internet when you press the "Send Error
Report" button. If you continue to get an authorization error, download
and replace the
winswim.etf file or download the latest update from the
download page. If it continues, please click on the "click here" link
and cut/paste the error into an email and send it to
support@winswim.com.
Q. I don't have access to the internet for installation and get a download
error when installing the software.
This is caused because the setup attempts to download the current Microsoft
Installation Engine and the Installshield script options when installing. These
need to be manually installed before installation by downloading and installing
the Installshield script options at
http://www.installengine.com/cert02/isengine/isscript.msi and the Microsoft
MSI engine at
http://www.installengine.com/Msiengine20/instmsia.exe.
Refer to the Installshield article at
http://consumer.installshield.com/kb.asp?id=q108201 or Microsoft article at
http://support.microsoft.com/kb/292539 for more information.
Q. How do I change the language translation or create my own translation?
WinSwim has been architected so you can change the translation if you have the
proper tools. To do a translation you need use a product, such as
ResHacker to change the resource file DLL. You can download ResHacker by
clicking here. Use
this product to change the Winswim<LCID>.DLL where the <LCID> is the language
code. 1033=English and 3082=Spanish. You can make additional changes
for the report and wizard texts in the "language.xml" files that are in the
installation directories under the LCID directory. To override the LCID
being use by WinSwim when started, setup a <LCID>nnnn</LCID> XML in the "Winswim/Defaults"
path in the Winswim.xml file.
If you have questions or create a translation, please send the translation to me
or ask question by sending email to
support@winswim.com.
Q. I get an error in the installation saying WinSwim requires Microsoft Jet
4.0 or MDAC 2.8. How do I get this installed?
WinSwim now ships without the Microsoft MDAC or Jet 4.0 database support files.
These are normally part of Windows XP, but may not be on your Windows 95/98/Me
system. To get these, go to the Microsoft site,
http://msdn.microsoft.com/data/mdac/downloads/default.aspx. Or, go to
the Microsoft data site,
http://msdn.microsoft.com/data/Default.aspx, and find Microsoft Jet 4.0 SP 8
and MDAC 2.8 and install on your computer.
Q. The software will not open the database or I get errors viewing the
reports?
WinSwim now ships without the Microsoft MDAC or Jet 4.0 database support files.
These are necessary for Winswim to open the database and to view reports.
By removing these files, the download size is drastically reduced about 20MB.
In most cases, the correct MDAC and Jet 4.0 is included on your Windows XP
release. But, if you are using Windows 98 or NT you will need to go to the
Microsoft
site and install the correct MDAC and Jet 4.0 latest release.
Q. How do I override the language and see the
software in Spanish instead of English?
WinSwim will sense the default language and automatically switch to Spanish from
English. But, you may have installed Windows in English and just want to
see the software in Spanish. To do this, you would edit the Winswim.xml
file in the installation directory and insert "<LCID>c0a</LCID>" into the
xml file. Note: This is a "c" then a "0" (zero) then an "a". To
support English, remove this code to select the Windows default or change to
"409".
Before:
<Winswim>
<Defaults>
<Provider>Provider=Microsoft.Jet.OLEDB.4.0;</Provider>
After:
<Winswim>
<Defaults>
<LCID>c0a</LCID>
<Provider>Provider=Microsoft.Jet.OLEDB.4.0;</Provider>
Q. When I try to print deck cards, I get the message "Error opening
file. File could not be opened LaneSlips." Then it says Open
database session failed.
This error has occurred when an incompatible version of Crystal Reports is
installed on the computer. Hy-tek Lite II installs Crystal Reports and can
cause this issue. Also, the older version of WinSwim 2.5.x installed
Crystal Reports 6.0 and was upgraded to 8.5 in the 2.6 version of WinSwim.
You should look at the
c:\windows\system32\crpe32.dll
version from the properties window in Windows Explorer. The version
of crpe32.dll MUST be 8.5.x.x. If not, your going to have problems and
not be able to view or print reports. You must uninstall the incompatible
version of Crystal Reports and reinstall WinSwim 3.1 or 2.6 from the
download page.
Manually uninstall Crystal Reports:
These files are installed by WinSwim and should be deleted or renamed before
reinstalling to refresh Crystal Reports to the proper 8.5 release level.
c:\windows\system32\u2dapp.dll
c:\windows\system32\u2ddisk.dll
c:\windows\system32\u2dmapi.dll
c:\windows\system32\u2fhtml.dll
c:\windows\system32\u2fsepv.dll
c:\windows\system32\u2ftext.dll
c:\windows\system32\u2fwordw.dll
c:\windows\system32\u2fxls.dll
c:\windows\system32\u2fxml.dll
c:\windows\system32\p2bdao.dll
c:\windows\system32\p2ctdao.dll
c:\windows\system32\p2irdao.dll
c:\windows\system32\p2smon.dll
c:\windows\system32\p2sodbc.dll
c:\windows\system32\craxddrt.dll
c:\windows\system32\craxdrt.dll
c:\windows\system32\crpaig80.dll
c:\windows\system32\crpe32.dll
c:\windows\system32\crviewer.dll
c:\windows\system32\crxlat32.dll
Install WinSwim Support Files:
The support files that contain the
OCX/DLL's for the Windows controls needed by
WinSwim and the Crystal Report 8.5 runtime
files are contained in the
WinSwim Support Files
download. You can alternately use this
to update your computer for these files.
This is different than installing the entire
package as this does not contain the
Microsoft MDAC update 2.8, MS Jet 4.0 files
and the WinSwim package.
Q. I for some reason can't get the program to down load. I have windows 98
& keep getting a fatal error 1603 during installation what can I do to fix this
please advise.
The Installshield support site has some recommendations about that error in a
knowledgebase article
http://support.installshield.com/kb/view.asp?articleid=q107182
Q: During installing I get a dialog saying Installshield is downloading
INSTMSIA.EXE and the setup then hangs?
During running the WSWIM250.EXE a dialog pops up during the install saying
it's downloading the Instmsia.exe. During the installation the latest
Instmsia.exe is downloaded and installed from the Internet. If you see
this dialog you should do the installation while signed on the Internet so the
setup can install the latest install setup files.
Q: I have installed WinSwim already and just want to get the latest changes.
What do I do?
The changes for WinSwim are contained in updates that are available on the
website. If you don't find what you want, just email
support@winswim.com and we will find what you need.
Q: When I try to run the Windows installer I get an error message during
setup initialization Error 1608: Unable to create Install Driver instance.
This error indicates that InstallShield was unable to successfully install
one of its key components using the “ISScript.msi” file. You can solve this
problem by downloading the file from
here and double clicking on it. Other critical errors can be caused by the
Microsoft Windows Installer not present. You can solve this problem by
downloading the file from
here and double clicking on it. Once you have done this, try running the
WinSwim installer again.
Q. Can not open the database.
There are some sporadic problems reported with computers running Windows 98
Second Edition. The symptoms show that WinSwim can't successfully open the
sample.mdb database provided.
This is caused by not having all the data access files needed to use an
Access 2000 database. This problem can be resolved by installing the MDAC
2.5 RTM or the MDAC 2.6 RTM release with the Jet 4.0. See Microsoft
Knowledgebase articles Q239114, Q271908 or go to the
Microsoft MDAC site and install the latest MDAC that contains the Jet 4.0
release for Access 2000.
Q. Office Calendar Control Not Working
Sometimes the calendar control mscal.ocx version 8.0.0.4115 doesn't function
correctly on Windows 98 and Windows XP platforms. A newer version of the
mscal.ocx version 10.0.0.2601 calendar control distributed with Access 2000
sometimes resolves this problem.
The symptom is you get a '-2147417848 (80010108)' :
Automation error when you open the Edit | Options... dialog
from within WinSwim.
Download the
mscal.zip file and read the instructions contained within the archive to
install a newer version of mscal.ocx
Or, you can disable the calendar control by passing the \dc
option to WinSwim from within the short-cut appended to the Target
name.
|
