Software Refund Policy

Wouldn't it be wonderful if we could take home and try out all our purchases before actually committing to paying for them? That's exactly what we do for you at Gary Wood Software, LLC. All software downloaded from our web site is fully functional for a generous evaluation period. We want you to install it on your computer, set it up and actually use it. In this way you can make sure it meets your needs and works well for you without risk or financial obligation.

At the same time, we realize that not every user will fully take advantage of our free software evaluation. Therefore we stand behind all software products purchased from us with a 30 day money back guarantee.

Here's how our guarantee works

• If our software fails to work properly for you and we cannot solve your technical challenges during the 30 days following your purchase, we will refund 100% of your purchase price if you decide to discontinue using it.
   

• If, for any other reason, you decide to abandon the use of our software within 30 days of purchase, we will refund your purchase price less a 10% merchant handling fee. This fee fairly offsets the merchant costs related to your credit card charges and credit transactions.

Since our software and licenses are not tangible goods that you can return for credit, all refunds require a signed Declaration of Software Removal & License Destruction. To request a refund, click here for the declaration and return request form.